Return & Refund Policy

Due to the nature of our products, we only accept returns under specific conditions.

Eligible Returns
Returns are accepted if:

• The product arrives damaged
• The wrong item was received

Return Request
To request a return, please contact us within 48 hours of receiving your order with photos of the product.

Refund Process
Once the issue is verified, we will:

• Offer a replacement product, or
• Issue a refund depending on the situation.

Please note that used candles cannot be returned